Let Us Answer Some of Your Questions about Caregivers and Assisted Living
Q: How do I know I can trust this person?
A: All of our caregivers are put through a detailed interview and screening process, including extensive background checks through state and federal agencies. We also complete detailed reference checking on every caregiver we assign. More importantly we never allow a caregiver to be assigned to your home unless we feel confident that we could put them in our own homes.
Q: What will it be like to have someone in the house?
A: This is one of the most common concerns we deal with. We find that our clients quickly develop a close, trusting bond with our caregivers, who are trained to understand and respect clients’ wishes and personal boundaries. Clients find the support and companionship to be warm and compassionate without being intrusive.
Q: What do caregivers do?
A: The caregiver is there to ensure personal safety, assist with personal care needs, prepare meals, take clients to appointments and social engagements, do light house- keeping, and most importantly, provide companionship. The caregiver’s role varies for each client and is based on a personalized Care Plan.
Q: What won't they do?
A: Visiting Angels is a non-medical organization, our caregivers cannot administer medication but will assist with medication reminders.
Q: Do caregivers wear uniforms?
A: Our caregivers will be dressed in accordance with the client’s wishes. The can either wear hospital “scrubs” or appropriate casual clothing.
Q: Do caregivers bring their own meals?
A: In the case of our 24/7 caregivers, the caregivers prepare meals for the client and themselves with food provided by the client and to the client’s liking.
Q: What do caregivers do when they are not attending to the client's needs?
A: The caregiver is always be available to the client and remains in the home during the assigned hours. During down time they may take time to read or attend to light housekeeping or meal preparation needs in the home.
Q: Where do caregivers stay in the house?
A: Caregivers respect the desires of the client. They can be nearby to offer companionship or engage in conversations. Or they can provide the client with privacy while remaining available for the client’s needs.
Q: What do caregivers expect from their clients?
A: Our caregivers enjoy supporting and spending time with their clients. They do not have any expectations of their clients.
Q: What do I need to do so they can do their job?
A: Nothing, our caregivers are well trained and experienced in what they do.
Q: What happens if the caregiver gets sick and can't come in?
A: Our office staff is available to caregivers and clients 24/7. Should a caregiver become ill and not be able to make a scheduled visit, our staff will get a replacement to the client’s home at the scheduled time and will keep the client informed of any change.
Q: Who do caregivers report to?
A: All of our caregivers report on a daily basis to the team’s Client Service Coordinators. However, their ultimate reporting is to Brian Delaney and Liz Sullivan the owners of this Visiting Angels office.
Q: Who is responsible for paying the caregiver’s employment taxes?
A: Visiting Angels pays the caregivers, they are responsible for their taxes.
Q: Are the caregivers insured?
A: Yes, In addition to an overall policy held by the company, each caregiver maintains their own policy, providing our clients with peace of mind.
A: All of our caregivers are put through a detailed interview and screening process, including extensive background checks through state and federal agencies. We also complete detailed reference checking on every caregiver we assign. More importantly we never allow a caregiver to be assigned to your home unless we feel confident that we could put them in our own homes.
Q: What will it be like to have someone in the house?
A: This is one of the most common concerns we deal with. We find that our clients quickly develop a close, trusting bond with our caregivers, who are trained to understand and respect clients’ wishes and personal boundaries. Clients find the support and companionship to be warm and compassionate without being intrusive.
Q: What do caregivers do?
A: The caregiver is there to ensure personal safety, assist with personal care needs, prepare meals, take clients to appointments and social engagements, do light house- keeping, and most importantly, provide companionship. The caregiver’s role varies for each client and is based on a personalized Care Plan.
Q: What won't they do?
A: Visiting Angels is a non-medical organization, our caregivers cannot administer medication but will assist with medication reminders.
Q: Do caregivers wear uniforms?
A: Our caregivers will be dressed in accordance with the client’s wishes. The can either wear hospital “scrubs” or appropriate casual clothing.
Q: Do caregivers bring their own meals?
A: In the case of our 24/7 caregivers, the caregivers prepare meals for the client and themselves with food provided by the client and to the client’s liking.
Q: What do caregivers do when they are not attending to the client's needs?
A: The caregiver is always be available to the client and remains in the home during the assigned hours. During down time they may take time to read or attend to light housekeeping or meal preparation needs in the home.
Q: Where do caregivers stay in the house?
A: Caregivers respect the desires of the client. They can be nearby to offer companionship or engage in conversations. Or they can provide the client with privacy while remaining available for the client’s needs.
Q: What do caregivers expect from their clients?
A: Our caregivers enjoy supporting and spending time with their clients. They do not have any expectations of their clients.
Q: What do I need to do so they can do their job?
A: Nothing, our caregivers are well trained and experienced in what they do.
Q: What happens if the caregiver gets sick and can't come in?
A: Our office staff is available to caregivers and clients 24/7. Should a caregiver become ill and not be able to make a scheduled visit, our staff will get a replacement to the client’s home at the scheduled time and will keep the client informed of any change.
Q: Who do caregivers report to?
A: All of our caregivers report on a daily basis to the team’s Client Service Coordinators. However, their ultimate reporting is to Brian Delaney and Liz Sullivan the owners of this Visiting Angels office.
Q: Who is responsible for paying the caregiver’s employment taxes?
A: Visiting Angels pays the caregivers, they are responsible for their taxes.
Q: Are the caregivers insured?
A: Yes, In addition to an overall policy held by the company, each caregiver maintains their own policy, providing our clients with peace of mind.